ST. LOUIS BRANCH

 

JOB DESCRIPTION

Summary/Objective 
The Collection Specialist is responsible for connecting with customers to collect on loans, past due accounts and applying payments to accounts. This role also serves as the liaison between customers and accounts payable. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Meet and exceed Credit Department’s established monthly collection goals.
  2. Communicate effectively within Credit Department, involve and inform team of ongoing issues and resolution of customer accounts.
  3. Document all customer conversations in ERP system (NetSuite) for management review.
  4. Scan customer deposits to bank, applying payments to the appropriate customer accounts as necessary.
  5. Coordinate with Account Payables and Sales departments as needed to resolve customer account issues.
  6. Develop/Maintain relationship with customers and sales force..
  7. Communicate with customers professionally via phone and/or email on delinquent accounts to determine issues for nonpayment and ensure proper follow up as necessary.
  8. Assist in processing credit applications by reviewing credit applications and establishing credit.
  9. Resolves customer issues by researching concerns, creating solutions and partnering with management.
  10. At times will be required to rotate with other team members in reception, taking and distributing messages, connecting calls, and providing information on company products and services.
  11. Must be able to work independently without close supervision.
  12. Must keep, maintain and organize all tax and business records.
  13. Miscellaneous duties as they arise.

Competencies

  1. Financial Management.
  2. Technical Capacity.
  3. Communication Skills.
  4. Customer/Client Focus.
  5. Problem Solving/Analysis.

Required Skills

Proficiency in Email correspondence.

Microsoft Excel and Word.

Excellent interpersonal communication and negotiation skills, both written and verbal.

Oracles Netsuite experience a plus.

Two years customer service or collections preferred.

 

Work Environment
This job operates in a professional office environment. This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone.

Supervisory Responsibility
This position has no direct supervisory responsibilities.

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 7:30 a.m. to 4:30p.m. 40 hours per week.

Travel

Travel is not required for this position.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Benefits

401 K plan offered

Medical/Dental/Vision offered through Blue Cross Blue Shield

Company Paid Life Insurance

Company Paid Long Term Disability

Team incentive for meeting sales goals

ST. LOUIS BRANCH

 

 

 

JOB DESCRIPTION

 

Summary/Objective 
This qualified individual will focus on servicing area contractors with solutions to their construction challenges utilizing the Autocad computer system. The ideal candidate would have a comprehensive understanding of the construction industry with experience or knowledge of concrete placement, forming systems, construction drawings and specifications. They must also possess interpersonal communication skills and have a proven record problem solving.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Understanding of concrete Formwork/Shoring systems.
  2. Basic understanding of construction techniques.
  3. Creates CAD drawings for engineering projects.
  4. Familiarity with Autocad computer system.
  5. Calculate loads.
  6. Executes take offs.
  7. Reviews contract documents.
  8. Greets customers in person and by telephone, answers questions as needed.
  9. Works closely with general contractors, builders and public.
  10. Evaluate contract drawings and specifications.
  11. Technical Resources Manager degree preferred.
  12. Basic Trigonometry and Geometry skills required.
  13. Statics and Strengths of Materials experience a preferred.
  14. Formwork/Shoring technician experience a plus.
  15. Computer drafting experience required.

Competencies

  1. Organization/Prioritizing.
  2. Attention to Detail/Accuracy.
  3. Problem Solving/Analysis.
  4. Communication Skills.
  5. Ability to Meet Deadlines

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. AutoCad experience a plus.

 

Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 7:00 a.m. to 4:30 p.m. 40 hours per week.

 

Travel

Travel is not required for this position.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.

 

Benefits Offered
401 K plan and employer match
Group Medical and Vision
Group Dental
Company Paid Life and Accidental Death Insurance
Company Paid Long Term Disability
Flexible Spending Account
Paid Holidays
Paid Time Off

 

COLUMBIA BRANCH

JOB DESCRIPTION

Summary/Objective
This qualified individual will focus on servicing area contractors with solutions to their construction challenges utilizing our broad line of specialty products. The ideal candidate would have a comprehensive understanding of the construction industry with experience or knowledge of concrete placement, forming systems, construction drawings and specifications. They must also possess interpersonal communication skills and have a proven record of time and territory management. Compensation includes a base salary plus commissions. Benefits include a car allowance, group medical and life insurance.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
1. Sales calls to prospective customer accounts
2. Establish and maintain good relationships through frequent sales calls with existing
customers
3. Assist in customer training of new product technologies
4. Review plans and specifications for new construction projects and prepare quotations to
prospective bidders
5. Follow-up with low bidders awarded contracts
6. Communication with Inside Sales team and Operations on specific requirements for
materials and delivery
7. Intermediary between Credit Manager and delinquent accounts
8. Monitors competition by gathering current marketplace information on pricing, products,
delivery, etc.
9. Resolves customer issues by researching concerns, creating solutions and partnering with
management.
10. Other duties as required

Competencies
1. Technical Capacity.
2. Customer/Client Focus.
3. Result Driven.
4. Organized.
5. Teamwork.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.

Benefits Offered
401 K plan and employer match
Group Medical and Vision
Group Dental
Company Paid Life and Accidental Death Insurance
Company Paid Long Term Disability
Flexible Spending Account
Paid Holidays
Paid Time Off

Columbia Branch 

Location: Springfield, Kansas City, Columbia

JOB DESCRIPTION

Summary/Objective
The truck driver position is expected to work as a valued member of the shipping and receiving operations. This job will primarily consist of local and regional vehicle operations involving positioning and moving trucks and trailers on and between construction and maintenance facilities.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Operate company-owned and leased trucks to facilitate shipping and receiving operations.
2. Operate trucks for the delivery, pickup and relocation of products and materials.
3. Perform required before-, during- and after-operation “user maintenance” and provide required reports.
4. Provide outstanding customer service during delivery and pickup operations.
5. Maintain all required certifications required by DOT and OSHA and company safety programs.
6. Maintain and protect all property in excellent condition.
7. Perform any other tasks assigned to support and improve the overall team operations.
8. Perform routine inspection and preventive maintenance on assigned equipment and
refer defects or repairs to supervisor; clean equipment.
9. Perform all duties in conformance to appropriate safety and security standards.
Competencies
1. Technical Capacity.
2. Customer/Client Focus.
3. Ethical Conduct.
4. Time Management.
Work Environment
The employee is occasionally exposed to a variety of weather conditions. The employee must
frequently lift and/or move items over 50 pounds.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 7:30 a.m. to
4:00 p.m., with occasional overtime. 40 hours per week.

Truck Driver Job Description
Travel
Travel is primarily regional during the business day.
Preferred Education and/or Certifications (Company is willing to train and help individual to
get the proper certifications and licenses).
1. Must have Class A license.
2. 1 or more year(s) of experience as truck driver.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice.
Benefits
401 K plan offered
Medical/Dental/Vision offered through Blue Cross Blue Shield
Company Paid Life Insurance
Company Paid Long Term Disability

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